Having an account on the Docker Design website allows you to login at a later date and check-out without the need to re-enter your address and contact details.

Creating a Docker Design account will make your online visits to www.dockerdesign.com much quicker and easier.

Firstly you will need to add the items you would like to purchase to your basket. Once these items have been added view ‘Your Cart’ and proceed to ‘Checkout’. You will be asked to enter your email address as a new customer to continue your purchase.

Please enter your delivery and billing details here. At the bottom of the page you will be given the option to ‘Create an Account’.

Your email address should already be added, you just need to add a password before placing your order. Now you will have an account for the next time you wish to place an order with us.

Please note: We require ‘strong’ passwords in order to ensure your account is as secure as possible.

Please visit the ‘My Account’ page. There, you can update all of your account information, including your billing and shipping addresses.

We’re so sorry to hear that! Please visit our ‘Contact Us’ page, complete the online form and a one of our customer care champions will assist you right away.

Don’t worry! Please visit the ‘My Account’ and select the ‘Forgot Password’ link. You will be prompted to enter the email address you used to create your account. We will email you a link to reset your password.

Please contact us using the online form located on our ‘Contact Us’ page and our Customer Service Team will respond and advise how we can help!

Shopping on the Docker Design website is as secure as shopping in any store. Your credit card details will be encrypted to help keep them secure. Please note that in the interest of security, dockerdesign.com will never ask for your full username, password or credit card details via email, pop-ups, or for any purpose other than registering or placing an order on dockerdesign.com.au

Once you’ve registered with dockerdesign.com, you can login to your account at any time to view and update the personal details you have saved. Here you can change/update:

Your name and phone number under ‘Addresses’
Password under ‘Account Details’,
Billing address under ‘Addresses’,
Delivery address under ‘Addresses’.

You can change your order whilst you are still browsing and shopping, simply remove it and/or update from ‘My Cart’. Please refer to the section titled ‘Canceling and Modifying Orders’ on our Shopping Online information page.

Simply click on the item you wish to buy, and click ‘add to cart’. You can then continue shopping and add additional items to your cart. Once you have finished selecting the items you would like to buy, click on any ‘checkout’ button or link found on the site. To purchase a product on the website, you first need to sign up to become a member, which you can do at the checkout or by clicking the ‘Register’ link in the top right corner of the screen.

All prices have a default display in Australian Dollars, including GST.

For all details relating to payments, please refer to our Shopping Online page.

Your security while shopping online with Docker Design is extremely important to us, and we have taken all reasonable measures to ensure that your personal details are kept safe at all times. All pages that require you to enter your personal information on our site are secure. Please refer to the Docker Design privacy policy for further information.

Make sure you type your code into the ‘coupon box’ which you will find underneath your items on the shopping cart page. Select ‘Apply Coupon’ button to apply the coupon code to your order. If you do not apply your code at this point we can’t apply it to the same order later on or once you have placed the order (You may, however, be able to use it on a subsequent order, provided the promotional offer is still valid at a later date). Please note only one discount offer can be used per order.

We know how frustrating it can be when you have your heart set on an item and you go to buy it but it’s no longer listed or out of stock. Some of our most popular products will run out very quickly so you do need to be quick and order them before someone else does. As we try to keep our products fresh, we add new items regularly so you might just find something similar to the one you were looking for. If you recall the specifics of an item that was once listed as available on our site and wish to enquire as to whether it can be supplied once again, please contact us and we will respond as soon as possible and advise whether the item can be supplied via a special order.

Docker Design ships within Australia only.

Please visit our Shipping page for more details relating to shipping methods and cost.

Docker Design ship through Australia Post for all online orders.

Please visit our Shipping page by clicking the appropriate link in the footer section of this website.

If there is a problem with your order contact us using the contact form located on the contact page of this website.

Docker Design Online has been developed to look great with a resolution of 1024 x768 with both Windows and Macintosh operating systems. We support a range of browsers including Safari, Chrome, Firefox and Internet Explorer versions 6, 7 & 8 using Adobe flash player 9.45 and above.

Operating System: Windows 2000, XP : Recommended Browsers: Chrome and Firefox

Operating System: Macintosh OSX 10.2 and above: Recommended Browsers: Chrome, Firefox and Safari

If you choose to use an operating system or browser not listed you may experience viewing difficulties.

The Docker Design online ordering system uses cookies to record a unique reference on your computer. This means that we can recognise your computer when you access and log into your account with your user name and password.

You may experience technical difficulties in using our website if you have disabled cookies. If you have disabled JavaScript you will not be able to use this website. You can alter your cookie and JavaScript settings in your browser’s preferences which is usually found in the Edit menu.